Computing Services Helpdesk
About Us
New Help Guides!
Location: Room 120 - Inside the Library, Coeur de Catherine
- St. Paul Campus
Phone: (651) 690-6402
Network Emergency Number: 612-868-8721-
after hours only.
Please use this number
for network emergencies only; such as the internet being unavailable for multiple users or Lotus Notes cannot be accessed by anyone anywhere on campus, or system errors in KateWay & Banner.
Contact Us:
E-mail: College e-mail users address to
helpdesk. From a non-St. Kate's e-mail account, the internet address is helpdesk@stkate.edu
Web Help & Information Requests:
Click on the Information button at the left of this page - a web based form is available to anyone.
New: A User Help Postings system is now available to the anyone with a St. Kate's computer account.
Staff:
Robert Craft
Janice Hackney
Hours:
Monday - Friday
8:30 am - 5:00 pm (Please be considerate when calling at 4:45 p.m., leave enough time for us to resolve the problem.)
WEC Saturdays
9:00 am - 4:00 pm
Closed other Saturdays and Sundays, and all college holidays.
Voice mail is retreived on next business day.
General FAQs, please click
here.
Useful Phone Numbers:
Library Lab: (651) 690-8700
Mendel Lab: (651) 690-6741
Student Consultants offer assistance after the helpdesk is closed.
Student consultants cannot reset passwords.
Reference Librarians:
St. Paul: 651-690-6652
Mpls: 651-690-7898
McGlynn Computing Services Home