Janice Hackney, help desk specialist and training coordinator, assists a student in a computer lab.
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Help Desk

The Help Desk provides students, faculty and staff with a single point of contact for technology questions, requests and troubleshooting. All issues reported are tracked and handled either by the Help Desk staff on duty or referred to a support person who has expertise in a specific computing area.

  • Online chat: Initiate online chat »
    Available during all hours the library is open.
  • Call-in hours: (651) 690-6402
    24 hours a day, 7 days a week, 365 days a year.
  • E-mail: helpdesk@stkate.edu
    Answered during all hours the library is open.