Technology

• Help Desk
• Tech Tools
• Training/Faculty Development
• Instructional Technologies
• Digital Learning
• Enterprise Computing Services

Help Desk

The Help Desk provides students, faculty and staff with a single point of contact for technology questions, requests and troubleshooting. All issues reported are tracked and handled either by the Help Desk staff on duty or referred to a support person who has expertise in a specific computing area.

• Online chat: Available during all hours the library is open. Click to initiate a chat session »
• Walk-in locations:
  St. Paul campus: Library 120 (Coeur de Catherine)
  Minneapolis campus: Old Main 444
• Call-in hours: (651) 690-6402
  Weekdays: 8:30 a.m.–5 p.m.
  Weekend College Saturdays: 9 a.m.–4 p.m.
• E-mail: helpdesk@stkate.edu
  

Help Guides

We suggest you check our extensive collection of Help Guides before contacting the Help Desk. Many of our most common questions are already answered here — everything from anti-virus software installation instructions to help with network connectivity to file management strategies.

Training and workshops

The Help Desk conducts a wide variety of technology training and workshops. Visit the Training/Workshops page for details. A current catalog and online registration form can be found on the Help Desk website inside KateWay.